Privacy Policy | MagicWorksHost

Magicworkshost.com, Magicworks IT Solutions Private Limited. Privacy Policy.

MagicWorksHost.com, Magicworks IT Solutions Private Limited, Magicworks’s Partners through Magicworks, Magicworks Vendors through Magicworks (hereafter referred to as MagicWorks, we, us or our) collects, uses, processes and discloses information in different ways. This Privacy Policy is designed to provide guidance to customers, visitors, business partners and our customer’s customers (End Users) about how MagicWorks uses this information. In this Privacy Policy, these individuals and entities are referred to collectively as “Users.” This Privacy Policy is part of MagicWorks’s contract with its customers. If you are a customer, you must review all of our contracts to fully understand how this Privacy Policy fits with these contracts.

1. Magicworks’s Privacy Statement

Magicworks does not offer for sale, share or lease any information given to Magicworks by an individual or entity subject to this Privacy Policy, except as provided in it. If you have questions about how Magicworks may use information provided to it, and that question is not covered by this Privacy Policy, please contact us at the address provided in paragraph 14 prior to providing the information to Magicworks.

Magicworks’s services are for individuals over the age of eighteen. Magicworks does not knowingly market to individuals under that age. This Website contains links to other sites that are outside of MagicWorks’s control. These sites may have their own policy regarding privacy and you are encouraged to read their Privacy Policy.

2. Third Parties May Have Different Privacy Policies from Magicworks

This Privacy Policy only applies to information provided to Magicworks. Magicworks services may incorporate products provided by third parties (Third Party Products). To the extent this incorporation is transparent to Magicworks’s customers, the privacy policies of the providers of Third Party Products have been incorporated into this Privacy Policy. However, if a customer has the option of choosing a Third Party Product, or incorporates it into Magicworks’s services on its own, those privacy policies are specifically excluded from this Privacy Policy. It is a customer’s obligation to determine how the privacy policies of Third Party Products not covered by this Privacy Policy affect their information, and that of their End Users.

3. How HostDime Collects Information

Depending on their use of Magicworks’s services, Magicworks collects information from Users in the following ways:

  1. From Magicworks’s web server
  2. Using temporary internet files such as cookies, transparent gifs, and other similar tools (Identification Tools)
  3. Directly from Users.

4. Information Magicworks Collects from Web Server Logs

Magicworks’s web servers collect information from visitors to the websites linked to this Privacy Policy. Because each User’s computer and browser configurations are different, Magicworks may collect some, or all, of the following information during a User’s visit:

  1. Internet protocol address
  2. The type of browser or computer used
  3. The number of links clicked within MagicWorks’s website
  4. The state or country from which our website was accessed
  5. The date and time of visit
  6. The name of internet service provider used to access MagicWorks’s website
  7. The web page visited prior to coming to MagicWorks’s website
  8. The pages viewed on MagicWorks’s website

5. Information Collected by Magicworks Directly from Users

a. Registration Information

To purchase services from MagicWorks, Users must provide detailed information including contact information to MagicWorks. Users are required to provide this information to MagicWorks in order to purchase MagicWorks services. During the purchase process, Users may provide optional information to MagicWorks. If that information is provided, it is covered by this Privacy Policy; however, providing it is voluntary. This information is a subset of Identification Tools, and is referred to individually as “Registration Information.”

b. Identification Tools

MagicWorks may use automated Identification Tools like cookies and Google Analytics. Each of these Identification Tools work differently, however, they all collect information related to the website you came to MagicWorks from, a User’s operating system, browser type, where Users go on MagicWorks’s website, length of time on MagicWorks’s website, and where a User goes after visiting MagicWorks’s website. In addition, Identification Tools may keep Users logged into MagicWorks’s system. From time-to-time, MagicWorks may use Identification Tools that will be used to serve advertising and other information to Users after they visit MagicWorks’s website. Because the technologies underlying Identification Tools differ, Users may, or may not, be able to choose not to provide information to them.

c. Support Information

When Users contact MagicWorks for support for their services they will be asked to match certain information that is in their Registration Information. This information will be used to identify them personally. In the course of providing support to Users, MagicWorks may annotate the Registration Information with information disclosed while providing support (Support Information).

d. FAQ and Forum Information

MagicWorks offers Users the ability to exchange information about its services, and their experiences with these services (Forum Information). Forum Information is publically accessible and may be indexed by search engines and other tools. Users are not required to disclose information that will identify them personally in order to participate in these tools. All Forum Information may be accessed and used by third parties for purposes known and unknown to MagicWorks.

6. Security Monitoring

MagicWorks takes the security of its network very seriously. To ensure network security, data integrity and privacy, MagicWorks uses programs that monitor network traffic and access to its network. These programs collect information regarding User’s use of MagicWorks’s services, website and network (Traffic Information).

7. How MagicWorks Uses Information Covered by this Privacy Policy

MagicWorks uses personal information to help develop, deliver, and improve the products, services, content, and advertising.

From time to time, your personal information is used to send important notices, such as communications about purchases and changes to our terms, conditions, and policies, because this information is important to your interaction with MagicWorks.

MagicWorks online services, interactive applications, email messages and advertisements may use “cookies” and other technologies. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

a. Personal Information

Personal information is information such as your name, birth date, e-mail or mailing addresses that can be used to uniquely identify you.

You can access MagicWorks Website and browse it without providing your personal information. However in order to participate in some of the activities available, or to benefit from services offered on the Website, a user must provide personal information (including, but not limited to, your name, address, telephone number, email address, and credit card number if you place an order with us).

Personal information collected on this Website is used primarily for the purpose it is requested. In particular, contact information such as name and e-mail addresses is used to provide users with the services they have chosen on this Website, such as, for example, the provision of newsletters.

We may use personal information collected to contact users in connection with their inappropriate use of this Website, non-compliance with any Terms and Conditions of Use, or in connection with a complaint filed by another user.

B. Anonymous Information

MagicWorks may collect certain aggregate data called web log information (such as your web browser, operating system, pages visited, etc.) and use cookies when you visit any of our web pages. For instance, when you visit one of our websites, our web server will automatically recognize some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows XP or Mac OS), and the domain name and address of your Internet service provider.

A “cookie” is a small text file, stored by your browser on your computer’s hard drive, which can be read by our system when you return to our site. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that if you wish. Whilst magicworkshost.com uses cookies to track your visit to our site, this information does not identify you personally and you remain anonymous unless you provide magicworkshost.com with personal information.

If we use cookies, it is only to help us serve you better. You may occasionally get cookies from our advertisers. MagicWorks does not control these cookies or any other applications or tracking controls from other advertisers or partners of magicworkshost.com.

We use third-party advertising companies to serve ads when you visit our website. These companies may use (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Google, as a third party vendor, uses cookies to serve ads on the site. Google uses the DoubleClick advertising cookie on AdSense partner sites and certain Google services to help advertisers and publishers serve and manage ads across the web. Users may opt out of the use of the DART cookie by visiting the Google ad and content network .

In some cases we may also collect information about you that you voluntarily submit and which is not personal, such as general statistical information like age, gender, zip / postal code, preferences and interests.

c. Generally

MagicWorks is required to comply with relevant laws, regulations and judicial orders. Information covered by this Privacy Policy may be disclosed outside MagicWorks if MagicWorks determines, in its sole discretion, that such a disclosure is necessary or required. MagicWorks may also disclose this information if, in its sole discretion, such disclosure is necessary or required to protect its interests or the interests of its customers.

  1. MagicWorks may disclose information covered by this Privacy Policy in connection with the sale of its business.
  2. MagicWorks may aggregate information covered by this Privacy Policy and disclose it outside its business. This information will not identify Users individually.
  3. MagicWorks may use information covered by this Privacy Policy to contact you directly to respond to questions, provide its services to you, manage your account or to inform you of service announcements.
  4. MagicWorks may use information covered by this Privacy Policy to inform you of new products and services. In informing you of new products and services, MagicWorks may include third party products and services. While MagicWorks may use information that identifies you individually to market these third party products and services, that information is not disclosed to the third parties. In this use of User information, third parties will only receive aggregate information. However, should a User respond to a marketing announcement, third parties will become aware of the User individually. Users may opt-out of receiving this information by clicking “unsubscribe” in any marketing material, or unsubscribe from your Customer profile. Only the email address from that communication will be removed from marketing lists.

d. Specific Information

  1. Web Server Logs (described inparagraph 4)Information collected from Web Server Logs is not disclosed beyond MagicWorks except as set out in paragraph 4 in this Privacy Policy.
  2. Registration Information (described inparagraph 5)MagicWorks will use Registration Information throughout its business and will pass Registration Information on to third parties for processing and use as necessary to provide MagicWorks’s services to Users. MagicWorks requires these third parties to limit their use of Registration Information to those uses that facilitate providing MagicWorks’s services to Users.
  3. Identification Tools (described inparagraph 5)Information collected using Identification Tools, other than Registration Information, may identify Users individually. This information will be used to provide MagicWorks’s marketing information to Users. Third parties may use this information in the aggregate; however, they are contractually prohibited from using this information to identify Users individually. MagicWorks uses cookies to save User’s preferences and login information, and provide personalized functionality.
  4. Support Information (described inparagraph 5)Support Information may identify Users individually. In addition to providing support to Users, MagicWorks may disclose Support Information to third party vendors in order to provide the support requested by the User. These third parties may disclose and use Support Information to improve their business processes and for marketing. Unless necessary to provide support to Users, MagicWorks will not disclose Support Information containing information that identifies Users individually to these third parties. During a support request, Users may request that MagicWorks not disclose Support Information to third parties. This request will prevent MagicWorks from providing support to Users.
  5. Traffic Information (described inparagraph 6)Traffic Information may identify Users individually. MagicWorks will only use Traffic Information to ensure the integrity of its network, and for no other purpose. Traffic Information may be disclosed by MagicWorks to comply with its legal obligations and to law enforcement upon when obligated to do so.

9. How MagicWorks Protects your Information

MagicWorks uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. MagicWorks uses security measures including and not limited to: firewalls, nonpublic facing systems, complex passwords, anti-virus, and mitigation and detection software. When you purchase a product or service, MagicWorks will, through our partner payment gateways, collect credit card information for invoicing purposes. This information is processed for MagicWorks by a third party partner. That third party and MagicWorks use security techniques, including encryption and secure servers, to protect against any unauthorized access to transmitted information used for invoicing purposes. Neither MagicWorks, nor our third party partner stores, uses, or shares, credit card information for any other purpose. Electronic communication (for example: email, online chat, or instant messaging) that Users may send MagicWorks may not be secure unless MagicWorks advises a User in advance that security measures will be in place prior to transmitting the information. Users should not send confidential information such as financial information, social security numbers or passwords to MagicWorks through unsecured electronic communication.

10. How Users can Access and Correct Information Covered by this Privacy Policy

If a User wishes to access and/or update the information MagicWorks has collected, the User may either login to MagicWorks website or client systems and view and change its information or contact MagicWorks’s Accounting team via https://www.magicworkshost.com . If a User would like a list of client systems related to its account, this can also be obtained by contacting our Accounting team. Information covered by this Privacy Policy may be deleted upon a User’s request. However, we reserve the right to retain information necessary to protect our interests. Unless specifically set out herein, information covered by this Privacy Policy will be retained by MagicWorks following termination of a User’s Agreement.

11. Users May Transfer Information Covered by this Privacy Policy to Third Parties

Users may transfer their accounts to a third party by submitting a request in their control panel. MagicWorks will respond with a transfer form. Once the form is received and verified, the account will be transferred. The new owner will be bound by this Privacy Policy and the agreements set out in paragraph 2.

12. How and When this Privacy Policy is Modified

MagicWorks may modify this Privacy Policy at any time without any prior notification.

13. How MagicWorks Assesses its Compliance with the Privacy Policy

MagicWorks uses a self-assessment approach to ensure compliance with this Privacy Policy and regularly verifies that the Privacy Policy is accurate, displayed, accessible and within the guidelines of the Indian Information Technology Act 2008 and rules there under.

14. Contacting MagicWorks about this Privacy Policy

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of users’ privacy as a very important community principle. We understand clearly that you and Your Personal Information is one of our most important assets. We store and process Your Information on computers located in the United States that are protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2008 and rules there under. If Users have any questions, comments or feedback regarding this Privacy Policy or the use and disclosure of personal information, please contact MagicWorks via email at legal@magicworkshost.com and MagicWorks will respond within a timely manner.

You may also contact us in writing at:

Magicworks IT Solutions Private Limited.
201, Vasant Bahawa, Survey No. 20,
Near La Valle Casa,
Bavdhan, Pune 411021

This Policy shall be governed by and construed in accordance with the laws within Pune, Maharashtra (INDIA), without regard to choice of law provisions that would cause the application of the law of another jurisdiction.

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